Colliers Taps Industry Veteran Hotchkiss for New Client Services Position
- Jan 19, 2011
January 19, 2011
By Barbra Murray, Contributing Editor
Colliers International has lured A. Dwight Hotchkiss away from competing commercial real estate services firm Cushman & Wakefield to serve as executive managing director of client services. Hotchkiss, a 20-year veteran of the industry, will step into the newly created position on February 1.
“The new position is a continuation of a trend at Colliers,” Hotchkiss told CPE. “The firm is expanding at a dramatic clip. It’s very exciting.”
Hotchkiss brings to the table a long track record of spurring growth, increasing revenue and closing deals across a bevy of business lines. He commenced his career at Cushman & Wakefield, where he spent the last two decades quickly climbing up the ladder to make quite a name for himself as a broker and manager. For him, it has always been about the clients, and they have acknowledged his dedication; he won the 2001 National Service Excellence Award, a distinction determined by national client approval ratings. “One of the things that drew me to Colliers it that it is a client-centric firm,” Hotchkiss said.
Hotchkiss departs the role of head of U.S. industrial operations and business development for Cushman & Wakefield, a job that called for him to oversee 490 brokers in over 100 offices. Under his direction, his team achieved $85 million in revenue.
As Colliers’ new executive managing director, Hotchkiss will utilize his talents on an even broader level, as he will be charged with expanding the firm’s existing specialty areas and practice groups, and increasing its offerings by initiating new service lines. Hotchkiss won’t be sitting down at his desk at Colliers’ Los Angeles office for more than a week, but he plans to hit the ground running. “I’ll be looking at the groups and services in the context of the industry as it moves forward,” he said. “There are so many changes in the industry, for example, the issue of renewable energy, and we need to have all those parts in the platform. I’ll be looking at making sure services are there and the best practices are there and that it is all structured in the right way to best service clients. Clients want people to be more advisors than just brokers.”
And part of providing the best service is working with the best people. “It is an exciting time moving forward after the last couple of years in a down cycle,” Hotchkiss noted, “and innovative companies like Colliers are going to draw talent, and that is another reason I made the move.”
Hotchkiss will work from Colliers’ Los Angeles office and report directly to company CEO Dylan Taylor. Taylor describes his new hire as a perfect fit for the firm, adding that Hotchkiss has been the catalyst for growth of every business line with which he has been involved.