Gerald Oliver: A Case Study in Daytime Cleaning

Would cleaning a busy office property earlier in t...

Would cleaning a busy office property earlier in the day really make a measurable difference in energy consumption? And even if it did, how would tenants react to such an initiative? Would it inconvenience them?

In spite of these concerns, we decided to give daytime cleaning a try at 10 and 120 South Riverside Plaza – a 1.4 million-square-foot, multi-building office complex built in the late 1960s in Chicago. Our innovative project represented the first multi-tenant office property in Chicago to implement a daytime cleaning program. Although the costs of launching and maintaining the program were minimal, the results were impressive.

As the program name implies, we started cleaning the buildings earlier in the workday, which enabled us to turn off the lights several hours earlier. We quickly discovered that daytime cleaning was an effective way to reduce energy consumption and promote sustainability, without inconveniencing our tenants.

In fact, many tenants appreciated their lower utility bills, and those who value sustainability were enthusiastic about supporting a program that reduces carbon dioxide emissions. Other benefits included enhanced communication between cleaning service providers and tenants, which contributed to overall improvement in service quality. See below a short video that chronicles our efforts.

Daytime Cleaning

Gerald Oliver is senior vice president of property management for Behringer Harvard.