Rakesh Kishan: Service in a Consolidating Market

Facilities management authority Rakesh Kishan, managing principal of Trascent Management Consulting (formerly UMS Advisory), offers insight into what corporate space users will be seeking from their service providers following CBRE’s acquisition of Johnson Controls’ Workplace Solutions division. Kishan’s commentary follows publication of his white paper Inflexion Point: CBRE’s Acquisition of JCI’s GWS.